I am Ben Eng, a software architect in the Communications Global Industry Unit (CGIU) within Oracle. I currently work on Business Support Systems (BSS) and Operations Support Systems (OSS) delivered as cloud services. My previous responsibilities include product management of the Oracle Communications OSS Suite to provide an integrated suite of OSS applications for communications providers.

I founded the Oracle Communications Service & Subscriber Management (S&SM) application and the Oracle Communications Unified Inventory Management (UIM) application. I pioneered the adoption of Object Relational Mapping (ORM) based persistence techniques within OSS applications. I introduced the XML Schema based entity relationship modeling language, which is compiled into the persistent object modeling service. I established the notion of a valid time temporal object model and database schema for life cycle management of entities and the ability to travel through time by querying with a temporal frame of reference or a time window of interest. I established the patterns for resource consumption for capacity management. I championed the development of Web based user interfaces and Web Services for SOA based integration of OSS applications. I was responsible for single handedly developing the entire prototype that formed the foundation of the current generation of the OSS inventory application. I have been engaged in solution architecture with service providers to adopt and deploy Oracle’s OSS applications across the globe.

I was involved in the requirements analysis and architectural design for the Order-to-Activate Process Integration Pack (PIP) proposed to integrate the BSS/OSS application suite for the communications industry using the Application Integration Architecture (AIA). This has evolved into the Rapid Offer Design and Order Delivery (RODOD) solution (BSS) and the Rapid Service Design and Order Delivery (RSDOD) solution (OSS).

Any opinions expressed on this site are my own, and do not necessarily reflect the views of Oracle.

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